Thanks for shopping at OUTLOUDSTUDIO.COM!
I try to get orders ready within 5 working days, often sooner. I know you're excited to get your order, and I'm excited to get it to you! But since this business is run by a one-woman show, it can sometimes take a little longer to process orders. If it's been less than a week since you placed your order, just give me a couple more days to finish packing up your items. If it's been 7+ days since your order date and you still haven't received a shipping notification, please send an email with your order number to email@example.com.
SHIPPING & HANDLING COSTS
For both domestic and international orders I use the postal service PostNL. The shipping costs will automatically be calculated during checkout.
In order to keep shipping costs as low as possible for you, all deliveries outside of The Netherlands will be sent by standard delivery. This means that I will be unable to provide tracking numbers for overseas shipping. I cannot take responsibility for the safe delivery of parcels - once I hand them over to PostNL, I no longer have control over them.
If you would like peace of mind regarding shipping, I am more than happy to arrange tracked/signed delivery at a surplus charge - any enquires about guaranteed shipping should be sent to firstname.lastname@example.org. If your country doesn't calculate a shipping cost or is not included in the country list, please send an email to email@example.com so we can make a bespoke calculation for your shipping.
The average time for international orders is 5-7 working days after dispatch, but can occasionally take as long as 6 weeks. Tracked/signed delivery will not affect the delivery time.
€3,95 Tracked Shipping
6,50€-9,95€ (varies on location) Standard Shipping
If for any reason you wish to return or exchange anything; please send the item(s) back in the original condition in which they were received. Items will be carefully checked. Please note: postage costs are not refunded on returns (where it has been paid for by the customer). Please email us with any questions - firstname.lastname@example.org
Exchanges/returns must be handled within 14 days of postage.
Chamber of Commerce number: 67560261
IBAN: NL06 INGB 0007 6187 77